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About Us
For over 30 years, National Hospital Specialties (NHS) has been developing long-lasting business relationships, and satisfying our customers’ unique needs. NHS is committed to providing exemplary service along with competitive pricing for the products you require. In addition, we feature our famous S.T.A.R. Distribution System™ for unparalleled dependability.
Service
- Emergency on-call 24/7 customer service and support, 365 days a year
- A product information resource center providing up-to-date information about our products
Technology
- Continually expanding our portfolio to include new & innovative products and services
Accessibility
- Biological products from all major manufacturers
- Products Reaching Patients™–NHS consignment program provides hospital blood banks and pharmacies with access to products that may be hard to obtain or costly to hold in inventory
Reliability
- A dedicated customer service, telemarketing and sales staff trained to provide the most accurate product information available
- Over 30 years of experience
- FDA inspected facility
- Authorized Distributor
Please browse through our Product Catalog to see the products we can provide. If there is an item you need and cannot locate, call or contact our customer service staff to discuss how we can help.
Call 1-800-344-6087 toll-free, or 201-488-1174.
You can always rely on NHS for competitive pricing, outstanding service, and the renowned S.T.A.R. Distribution System™.
NHS … We’re Blood Related!
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September 11, 2001: WORLD TRADE CENTER DISASTER STRIKES...
The morning of September 11, 2001 started as any other weekday morning. The sky was clear, the temperature was warm; it was a beautiful late summer day. The staff began to arrive as usual at about 8:30AM and started making coffee and getting ready for the day’s requests.
The office radio was on, playing the soft music we listen to in the background. Our General Manager was due in late that day, and was still eating breakfast at 8:45AM watching one of the morning talk shows, when it switched to a live picture of the World Trade Center (WTC). The television commentator did not know at first if there was an explosion or a fire. While watching the live broadcast of the WTC, another explosion was witnessed on the TV. The announcer reported that a plane deliberately flew into Tower 2 of the WTC causing a major explosion and fire.
Our National Sales Manager was en route to Washington, D.C. with our Eastern Regional Manager at the time of the explosions. The Pentagon was attacked and the highways were closed so they could not return to the office. Having experience with other serious emergencies and knowing that the events at the WTC would most likely result in many serious injuries, including possible burn victims, our National Sales Manager directed our Customer Service Manager and staff to call all of the burn centers in the NY area and all of the hospitals in lower Manhattan. Never expecting the buildings to collapse, we could not anticipate the tragedy that struck.
We had the radio tuned to the news stations and listened to the agonizing reports. We were as shocked as the rest of the country when we heard that the President had put the military on the highest alert and instructed all aircraft in mid-flight to land at the nearest airport. The Mayor of New York closed all bridges and tunnels into and out of New York City. This made our responsibility to service our customers an even more difficult task.
By this time, we knew that the Albumin (Human), which National Hospital Specialties supplies to most of the hospitals in NY and NJ, would be desperately needed. Since the roads and bridges into New York City were closed we quickly amended our plan of action. Our early calls to the hospitals did not generate any initial requests for Albumin (Human), Plas+ SD (Frozen Plasma), Tisseel (Fibrin Sealant), blood bags or blood mixers; however, by 11:00AM our telephones were ringing off the hook for these desperately needed products. We had over 30 requests by 12 Noon and many of the emergency trauma center hospitals were imploring us to respond immediately, as they were desperate for additional Albumin (Human). Our strategy to enable us to deliver all of the orders simultaneously was aided by our contracting with two messenger services. Both services agreed to make all of their drivers available to us for the entire day.
We learned that many of the initial WTC casualties were being transported to hospitals in New Jersey. Deliveries were complicated by the major New Jersey highways being closed, but by 1:00PM over 30 requests from New Jersey were processed and were on the way to the NJ hospitals. Getting products to the NY hospitals proved to be a more daunting task. We had to figure out how to get permission to cross the river into New York City with our delivery vehicles and messenger service vehicles. We contacted our local police department, County police and the Port Authority Police Command Center at the George Washington Bridge requesting permission to transport these emergency products over the bridge and throughout the City.
We put appropriate signs on all sides and rear windows of our station wagons to make the vehicles easily identifiable by Police. We provided emergency identification and letters of introduction with appropriate ID, which each driver could show to Police and other security personnel. The first NHS vehicle was loaded with orders for six hospitals, two of which were within blocks of “Ground Zero.”
At 2:00PM vehicles for New York City left our warehouse. Crossing the George Washington Bridge turned out to be the most difficult task. We were able to secure a police escort from our offices to the George Washington Bridge, but once at the George Washington Bridge all traffic was stopped and the police were not making any exceptions. Our Warehouse Manager showed them the letter of introduction and told the police we had urgently needed blood products to deliver to the New York hospitals. We were directed to the Port Authority Police Command officer, whom we had contacted earlier. The Commanding officer made arrangements to have a Port Authority Police vehicle escort the NHS delivery vehicle from the George Washington Bridge to the first hospital in northern Manhattan. After making the first delivery we were able to arrange for a New York City police car to escort the NHS vehicles to all of the other hospitals, driving speedily down empty avenues and streets.
We sent three of our own vehicles into New York City that tragic day and three again on September 12th to ensure that all the hospitals that needed our Albumin, Tisseel, Plas+ SD, blood bags and blood mixers received the products. Hospitals in New Jersey, Long Island and Westchester County just north of New York City were serviced by our two messenger services. Our large inventory of blood bags enabled hospitals and other collection sites to quickly collect blood from the enormous outpouring of donors that materialized in support of the World Trade Center victims. Our proximity to these facilities, our strategic planning and our extensive inventory of crucially needed products greatly helped those in need and enabled NHS to immediately respond to our hospitals’ desperate requests.
The NHS staff worked diligently from early morning until late into the evening filling all requests. Our staff all agreed to stay until they were no longer needed, and they did not leave for the evening until approximately 10:00PM. NHS, even during the worst disaster to hit the NY/NJ area, has demonstrated to its customers that they can rely on unparalleled support and service from our staff.
NHS takes great pride in being able to assist all agencies involved in rescue efforts and salute all who gave their lives to save others.
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NHS FEATURED PRODUCTS
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Berinert C1 Esterase Inhibitor, Human
First FDA-approved on-demand treatment for acute abdominal or facial attacks of HAE. Only HAE product available on consignment
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Rhophylac RhoD Immune Globulin, manufactured by CSL Behring, can be administered using IV or IM techniques. Rhophylac is also indicated in the treatment of ITP. Order all of your RhoD immune Globulin requirements online. |
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Coagulation Factors NHS stocks one of the largest inventories of Coagulation Factors and can meet all of your emergency needs. NHS can place Coagulation Factors in your hospital using The Products Reaching Patients™ Consignment Program. |
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Select a manufacturer to view available products
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